Governance

Site Rules & Community Standards

The rules that govern this platform. Every user, moderator, and company is held to these standards. No exceptions.

Last updated: April 2026 · Questions? Contact [email protected]

Section 1

Our Mission & Satire Disclaimer

The Solar Industry Roast is a satirical consumer advocacy platform. We use humor, parody, and community-driven commentary to spotlight systemic problems in the residential solar industry — including deceptive sales practices, installation failures, warranty disputes, and corporate accountability gaps.

Content published on this platform is protected expression under the First Amendment. Roasts, headlines, and community commentary are satirical in nature and should not be interpreted as statements of verified fact unless explicitly cited. We operate in the tradition of consumer advocacy journalism combined with comedic commentary.

That said, satire is not a license to defame, harass, or endanger. Every piece of content on this platform is subject to the rules below.

Section 2

Submission Standards

All submissions must meet the following requirements before publication:

1

Firsthand Experience

Posts must be based on your own experience or verifiable public information. No fabricated stories, no secondhand rumors presented as fact.

2

No Personal Information

Never include phone numbers, home addresses, Social Security numbers, email addresses, or financial account details — yours or anyone else's. Our automated systems will block submissions containing PII.

3

Company Names Allowed

You may name companies, brands, manufacturers, and distributors when describing your experience. Call them out. This is protected consumer speech.

4

No Individual Names

Do not name any individual people — no CEOs, no sales reps, no installers, no one. We roast companies, not people. Use descriptors like 'their CEO,' 'my sales rep,' or 'the installer.' Posts containing individual names will be rejected.

5

Evidence Encouraged

Screenshots of contracts, emails, or photos of installations strengthen your post. Redact any personal information before uploading.

6

One Post Per Issue

Do not submit duplicate posts about the same experience. Update your existing post if circumstances change.

Section 3

Prohibited Content

The following content is strictly prohibited and will result in immediate removal and potential account suspension:

1

Threats & Violence

Any threat of physical harm, property damage, or intimidation — direct or implied — against any person or company.

2

Doxxing

Publishing private residential addresses, personal phone numbers, or other identifying information intended to enable harassment.

3

Hate Speech

Content targeting individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin.

4

Deliberate Misinformation

Knowingly false claims presented as fact with intent to deceive. Satire and opinion are protected; fabricated evidence is not.

5

Spam & Self-Promotion

Unsolicited advertising, affiliate links, or repetitive promotional content. Company representatives may respond through the official Company Response system.

6

Impersonation

Pretending to be another person, company representative, or government official.

7

Copyright Violation

Posting copyrighted material without permission or fair use justification.

8

Illegal Activity

Content that solicits, promotes, or facilitates illegal activity.

Section 4

Enforcement & Penalties

We use a graduated enforcement system. Every moderation action is logged in our audit system for transparency and accountability.

Tier 1 — Warning

First violation of community guidelines. Content is removed and a written warning is issued. The warning remains on your account record.

Tier 2 — Temporary Suspension

Second violation or a serious first offense. Posting privileges are suspended for 7–30 days depending on severity. You may still view content but cannot submit, comment, or vote.

Tier 3 — Permanent Ban

Third violation, or any single act involving threats, doxxing, or illegal content. All posting privileges are permanently revoked. Existing content may be removed at moderator discretion.

Section 5

Moderation & Oversight

Every piece of content on this platform goes through a multi-layer review process:

1

Automated Screening

All submissions pass through our content screening engine which checks for PII (personal information), threats, doxxing attempts, spam patterns, and prohibited content. Submissions that fail screening are blocked before they reach the moderation queue.

2

Human Review

Posts that pass automated screening enter the moderation queue for human review. Moderators evaluate content against these Community Standards before approving publication.

3

Audit Logging

Every moderation action (approve, reject, delete, warn, ban) is permanently recorded in our audit log with the moderator's identity, timestamp, and reason. This ensures accountability.

4

Community Reporting

Published content can be flagged by any community member using the Report button. Reports are categorized (harassment, spam, misinformation, etc.) and reviewed within 24 hours.

5

Appeals

If your content is removed or your account is suspended, you may appeal by contacting [email protected] with your case details. Appeals are reviewed by a different moderator than the one who issued the original action.

Section 6

Company Response Policy

We believe in fairness. Companies named in roasts have the right to respond. Our Company Response system provides a structured, transparent way for companies to address community content.

1

Right of Response

Any company named in a published roast may submit an official response — a rebuttal, correction, additional context, or apology. Responses are reviewed by moderators before publication.

2

Verification Required

Company respondents must provide a verifiable corporate email address and their name and title. We may contact the company to verify the respondent's authority to speak on behalf of the organization.

3

Published Alongside

Approved company responses are displayed directly on the roast post, clearly labeled as 'Company Response' so readers can see both sides.

4

No Censorship Requests

Companies may respond to content but may not request removal of posts that comply with our Community Standards. Factual corrections are welcome; censorship demands are not.

5

Legal Notices

Companies may submit legal notices (DMCA, defamation claims) through the Company Response system. These are reviewed by our legal team. Frivolous legal threats will be published as content.

Section 7

Voting & Ranking

Community voting determines content visibility and ranking on the platform.

1

One Vote Per Post

Each visitor may cast one upvote or downvote per post. Votes are tracked by visitor ID to prevent manipulation.

2

No Vote Manipulation

Using multiple accounts, bots, or coordinated campaigns to artificially inflate or deflate votes is prohibited and will result in a permanent ban.

3

Ranking Algorithm

Content is ranked by a combination of vote count, recency, and engagement (comments, shares). Featured posts ('Roast of the Week') are selected by moderators based on quality, relevance, and community engagement.

4

Hall of Flame

The highest-voted roasts of all time are preserved in the Hall of Flame — a permanent record of the community's most impactful content.

Section 8

Content Distribution & Licensing

By submitting content to Solar Industry Roast, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your submission across all Solar Industry Roast platforms and channels.

1

Cross-Platform Sharing

Approved submissions may be shared on Solar Industry Roast social media accounts, including X/Twitter, Facebook, Instagram, LinkedIn, and TikTok. Content may be reformatted or excerpted to fit each platform's format.

2

Attribution

Your chosen display name (or 'Anonymous' if selected) will be credited when your content is shared. We will not reveal your real identity if you submit anonymously.

3

No Compensation

Content submissions are voluntary. You will not receive monetary compensation for submissions that are shared on our social media channels or featured on the site.

4

Removal Rights

You may request removal of your content at any time by submitting a removal request. Removal from the site will also remove the content from future social media distribution, though previously published social posts may remain on third-party platforms.

Submission Attestation

By submitting content to the Solar Industry Roast, you attest that: (1) your submission is based on firsthand experience or verifiable public information, (2) you have read and agree to these Community Standards, and (3) you understand this is a satirical platform and your content may be presented in a humorous context.